On a Friday night your front-of-house team is seating guests, running plates and settling bills. The phone keeps ringing, and every unanswered call is a table or takeaway order that may go somewhere else. Miyai answers those calls in a friendly Australian voice, takes table bookings within your rules, answers the common questions about the menu, opening hours and dietary options, and sends every message to your team in the Miyai dashboard. Website chat starts from $19 AUD/month and the Growth AI voice receptionist is $199 AUD/month, paid through Stripe before your account goes live.
Miyai can check approved times through Cal.com, collect the party size, name, phone number and any special occasion, and confirm the booking without anyone leaving the pass. You set the rules — maximum group size, sittings, and when a large booking needs a call back from the manager.
When three lines ring at once on a Saturday night, Miyai answers each caller straight away. Your staff stay focused on the guests in front of them, and nobody hears a ring-out or a full voicemail box.
Miyai answers questions about the takeaway menu, pick-up times and whether you deliver or use a delivery app. Where you take phone orders, it captures the order details and passes them to your team so the kitchen can confirm them.
Miyai can share the approved information you give it — which dishes are vegetarian, vegan or gluten-free, and whether you can cater for common allergies. For serious allergies it does not guess: it tells the caller what you have approved and passes the question to your team to confirm directly.
Late-night and early-morning callers get a real answer instead of voicemail. Next-week bookings, function enquiries and gift voucher questions are captured and waiting in your dashboard when you open.
Each call ends with a transcript and the caller's details sent to the Miyai dashboard, so the manager can see what was booked, what was asked and who needs a call back.
Miyai is built for Australian restaurants, cafes, pubs and takeaway shops, from a small neighbourhood bistro to a busy venue with multiple sittings. You give Miyai your approved information — menu notes, opening hours, booking rules, BYO policy and how you handle allergies — review the answers, and forward your existing number so regulars keep calling the number they already know. Australian phone numbers are available, with an 04 mobile number by default and local numbers on request. Humans still do better at sensitive or complicated conversations, such as a complaint about a meal or a complex function brief, so Miyai passes those to your team rather than trying to handle them alone.
Yes. Miyai can offer approved times through Cal.com and collect the party size, name, phone number and any special requests. You control the rules, including the largest group it can book and which bookings need a manager to confirm.
Miyai answers every call straight away, even when several come in at once. Callers get their booking or question handled, and your staff stay with the guests in the room.
It can share the information you approve, such as which dishes are vegetarian, vegan or gluten-free. For serious allergies, it does not make promises the kitchen has not approved; it passes the question to your team to confirm with the caller.
It can answer takeaway questions and capture order details for your team to confirm. Many venues prefer to point callers to their online ordering or delivery app, and Miyai can do that too.
Website chat starts from $19 AUD/month and the Growth AI voice receptionist is $199 AUD/month, which includes one voice agent and two chat agents. Payment is taken through Stripe before your account goes live. There are no per-call fees.
Miyai uses a natural Australian voice. You can include a clear AI disclosure in the greeting if that suits your venue. Most callers simply want a booking or a quick answer, and Miyai gives them that immediately.
Chat from $19 AUD/month · Voice from $199 AUD/month (Growth voice).