Chiropractic care runs on regular visits, and regular visits run on the phone. When you are with a patient and reception is busy, a rebooking call that reaches voicemail can turn into a missed appointment. Miyai answers every call in a calm Australian voice, rebooks and reschedules within your rules, takes new-patient intake details and handles after-hours enquiries, then sends every message to your team in the Miyai dashboard. Website chat starts from $19 AUD/month and the Growth AI voice receptionist is $199 AUD/month, paid through Stripe before your account goes live.
Miyai can offer approved times through Cal.com, move an appointment within your rules and capture the reason for a cancellation. Regular patients keep their care on track without waiting for a call back.
For first-time callers, Miyai collects the details your team asks for — name, contact details, how they heard about you, what they would like help with and their preferred times — and books an initial consultation where you allow it.
Miyai is configured to collect only what you approve and to avoid discussing clinical matters it should not. It does not diagnose or give treatment advice. Call handling is set up with the Australian Privacy Act and Australian Privacy Principles in mind, and anything sensitive is passed to your practitioners.
Callers in the evening or on weekends get an immediate answer. Routine bookings are captured, and anyone describing something that sounds urgent is given the guidance you approve, such as contacting their GP or calling 000 in an emergency.
Fees, health fund rebates, HICAPS availability, what to wear, how long the first visit takes, parking and opening hours can all be answered the same way every time, on the phone and in website chat.
Each call ends with a transcript and the caller's details sent to the Miyai dashboard, so your team can see who rebooked, who is new and who needs a personal call back.
Miyai is built for Australian chiropractic clinics, from solo practitioners to multi-room practices. You give it your approved clinic information — appointment types, fees, rebate details, cancellation policy and the boundaries for clinical questions — review its answers, and forward your existing number so patients keep calling the number they know. Australian phone numbers are available, with an 04 mobile number by default and local numbers on request. Humans still do better with sensitive or emotional conversations, so Miyai hands those to your team. If you run a broader allied health or physiotherapy practice, our guides to allied health and physio answering services cover the same approach in more detail.
Yes. Miyai can offer approved times through Cal.com, move appointments within your rules and capture cancellation reasons, so regular patients stay on their care plan.
Miyai asks the intake questions you approve, such as contact details, what the patient would like help with and their preferred times, then books an initial consultation where you allow it or passes the details to your team.
Miyai only collects the information you configure it to collect, does not diagnose or give treatment advice, and passes clinical questions to your practitioners. Call handling is set up with the Australian Privacy Act and Australian Privacy Principles in mind.
Miyai answers straight away. Routine bookings and enquiries are captured for your team, and anyone describing something urgent is given your approved guidance, such as contacting their GP or calling 000 in an emergency.
Website chat starts from $19 AUD/month and the Growth AI voice receptionist is $199 AUD/month, which includes one voice agent and two chat agents. Payment is taken through Stripe before your account goes live. There are no per-call fees.
Miyai uses a calm, natural Australian voice. You can include a clear AI disclosure in the greeting if that suits your clinic. Most patients just want to book or move an appointment quickly.
Chat from $19 AUD/month · Voice from $199 AUD/month (Growth voice).