AI Receptionist for Accountants

Never Miss a New-Client Call

Tax time and BAS peaks mean the phone never stops. Miyai answers every call in a professional Australian voice, qualifies new-client enquiries (individual, sole trader, company, SMSF) and books intake consultations into your calendar — so your team can keep working through the queue instead of on it. Website chat starts from $19 AUD/month and the Growth AI voice receptionist starts from $199 AUD/month — built for EOFY and BAS surge seasons. No setup fee; cancel anytime.

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Sound familiar?

• Tax time and EOFY triples call volume — you can't hire enough reception for a few peak months.
• New-client enquiries at 7pm often book with the next firm on Google by morning.
• Existing clients tie up reception with 'has my refund landed' and 'where is my BAS' calls.
• ATO and BAS deadline chaos means no one has time for intake forms.

How Miyai works for accountants

Professional Australian voice

Calm, precise and on-brand for a serious accounting or BAS practice, configured around your services and escalation rules.

Qualifies new-client type

Individual, sole trader, company, trust, SMSF — routed to the right partner or manager with structured notes.

Books intake consultations

Approved times can be offered through Cal.com and passed into supported calendar workflows so the diary fills while the team lodges.

Handles tax-time and BAS surges

Concurrent call cover for EOFY, tax-time and BAS peaks so surge season does not cost you new clients.

Privacy Act & TFN handling

TFN and financial enquiries handled within rules you approve, with the Australian Privacy Act and APPs in mind.

Works with your practice software

Miyai can pass structured booking and intake details into supported calendar, API or practice workflows. We confirm your setup rather than claiming every practice system has a native badge.

What Miyai handles for accountants

• New-client intake and qualification.
• Booking tax return appointments (individual, business, SMSF).
• BAS lodgement enquiries and reminders.
• Answering common questions (fees, turnaround, docs required) from approved information.
• Overflow during tax-time, EOFY and BAS deadlines.
• SMS follow-up on unbooked enquiries where configured.

Serving Australian accountants & BAS agents

Miyai is built for Australian accountants, bookkeepers and BAS agents — from sole practitioners to multi-partner firms. Setup takes under 10 minutes: point Miyai at your approved practice information, review the answers, and forward your existing number so clients keep calling the same number they already know.

Frequently asked questions

Does it work with practice management software?

Miyai books through Cal.com and can pass structured booking and intake details into supported calendar, API or practice workflows. We confirm the system your firm uses during setup rather than promising that every platform has a native connection.

How does it handle TFNs and sensitive data?

Miyai can be configured to align call handling with the Australian Privacy Act, the Australian Privacy Principles and TFN handling expectations. You control approved questions, what is collected and when to escalate to a human.

Can it handle tax-time and BAS call surges?

Yes. Miyai is designed to cover concurrent calls during EOFY, tax-time and BAS peaks so surge season does not leave new-client enquiries on voicemail.

Will clients trust an AI receptionist?

Miyai uses a natural, professional Australian voice. You can include a clear AI disclosure in the greeting if that suits your firm. Most callers just want a quick booking or a clear next step.

What does it cost?

Website chat starts from $19 AUD/month and the Growth AI voice receptionist starts from $199 AUD/month. There is no setup fee and you can cancel anytime.

Get started · Book demo